Visitor access
Cherished Memories Senior Living allows all residents to receive visitors during their admission and/or residence, in accordance with the rules outlined by the Agency for Health Care Administration and Florida Statute 408.823.
Our policy is to fully comply with the in-person visitation requirements of Florida Statute 408.823. Our in-person visitation policy does not limit visitation hours, visit duration, or the number of visitors.
Residents may receive guests regardless of immunization status and may have consensual physical contact. In-person visitation is encouraged for any resident or loved one.
No set visiting hours
Families are encouraged to have the same access to their loved ones as they had at home. Please respect a peaceful environment for residents before 9 a.m. and after 9 p.m.
Visitors are not permitted to stay overnight.
If public access is restricted
If health or safety concerns require Cherished Memories to restrict public access to the community, in-person visitation for family members and residents will still be allowed in all the following circumstances:
- End-of-life or hospice situations.
- A client who was living at home with their family before recently being admitted to Cherished Memories and is struggling with the change in environment and lack of physical family support.
- A client who is grieving the loss of a friend or family member who has recently died.
- A client who needs cueing or encouragement to eat or drink, which was previously provided by a family member or caregiver.
- A client who is experiencing emotional distress, is seldom speaking, or is crying more frequently than previously.
- Any other circumstances the Agency deems appropriate.
- A client who needs assistance in making health or medical decisions.
Infection control & screening
To ensure the health and safety of clients, Cherished Memories may require visitors to follow infection-control protocols, including passing a health screening and wearing personal protective equipment (PPE).
The facility will provide infection-control education by telephone, virtual communication, or in person. Each visitor will receive instructions to properly wash and/or sanitize their hands before their visit as they enter the facility.
All visitors will be screened on entry and must sign in and out when visiting. Visitors will be provided with required or necessary PPE in accordance with CDC and local health department recommendations and guidelines.
No visitors, including essential caregivers, will be compelled to provide proof of vaccination or immunization status.
Each visitor will be informed that issues and concerns should be communicated to Administrator Michella at (386) 215-6073 or a designated staff member. Michella is the designated person responsible for making sure staff adhere to the visitation policies and procedures.
Visitor conduct
- Children must be accompanied at all times by an adult capable of supervising them.
- Visitors are not permitted to stay overnight at the community.
- Visitors must conduct themselves in a way that does not jeopardize the health or safety of others or interfere with each resident's quiet enjoyment of the community.
- Visitors may not enter rooms or other areas, such as the garage or laundry room, where residents are not allowed access.
- Visitors may not enter other residents' bedrooms and are not permitted to shower or do laundry at the community.
- Alcohol use and smoking of any kind are prohibited for all visitors.
Policy responsibilities
Cherished Memories must notify clients, family members, or caregivers of their visitation rights and provide the Agency's contact information and a link to its dedicated visitation webpage.
The Administrator and staff are responsible for enforcing all in-person visitation policies. The Administrator is responsible for staff training, education, and adherence to these policies and procedures.
Questions & visitation rights
For questions about visiting our home, contact Administrator Michella or a designated staff member at (386) 215-6073.
Florida Agency for Health Care Administration
Find information about visitation rights or contact AHCA with a visitation-related complaint.
- AHCA visitation rights information
- AHCA health care facility complaint form
- Visitation complaint phone: 1-888-419-3456
This web version presents the facility's supplied policy with headings and minor wording adjustments for readability. View the original two-page policy (PDF).
